Shipping policy
- Orders are processed within 7-10 working days* after order confirmation/payment.
- Made-to-order and customized articles may require 20-25 days
- Delivery timelines may vary depending on the city and courier service.
- A tracking number will be shared once your order has been dispatched.
- Nazenur is not responsible for delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information. Any additional charges due to incorrect details will be borne by the customer.
- International shipping charges (if applicable) will be calculated separately based on the destination.
- Shipping charges are non-refundable once the order has been dispatched.
- Please inspect your parcel upon delivery and contact us within *24 hours* if there is any issue with the shipment.
Urgent Orders: - For urgent delivery requests, please contact us before placing your order to check availability an timelines.
FOR COD :
We are happy to offer Cash on Delivery (COD) to our customers with the following condition:
Advance Shipping Fee: To confirm your COD order, the delivery charges must be paid in *advance*.
Once the delivery fee is received, your order will be processed, and you will pay the remaining product amount at the time of delivery.


