Shipping policy

  • Orders are processed within 7-10 working days* after order confirmation/payment.
  •  Made-to-order and customized articles may require 20-25 days
  •  Delivery timelines may vary depending on the city and courier service.
  • A tracking number will be shared once your order has been dispatched.
  •  Nazenur is not responsible for delays caused by courier services, weather conditions, public holidays, or unforeseen circumstances.
  •  Customers are responsible for providing accurate shipping information. Any additional charges due to incorrect details will be borne by the customer.
  • International shipping charges (if applicable) will be calculated separately based on the destination.
  • Shipping charges are non-refundable once the order has been dispatched.
  • Please inspect your parcel upon delivery and contact us within *24 hours* if there is any issue with the shipment.

    Urgent Orders:
  •  For urgent delivery requests, please contact us before placing your order to check availability an timelines.

    FOR COD :

    We are happy to offer Cash on Delivery (COD) to our customers with the following condition:
     Advance Shipping Fee: To confirm your COD order, the delivery charges must be paid in *advance*.

 Once the delivery fee is received, your order will be processed, and you will pay the remaining product amount at the time of delivery.